Pak Perks Program Terms & Conditions

Pak Perks Program Terms & Conditions

Pak Perks Terms and Conditions

Effective Date: May 5th, 2025

Before using Pak Perks, we encourage you to review the terms below. They’re here to inform you and help us keep things running smoothly. If you have any questions, don’t hesitate to reach out!

PAK PERKS PROGRAM TERMS & CONDITIONS

The Pak Perks program is a customer loyalty program offered by Pak-A-Sak, Inc. (referred to as “Pak-A-Sak,” “we,” “our,” or “us”) that allows participants (referred to as “Program Members” or “you”) to earn points on eligible purchases, receive rewards for completing purchases, and access special offers at participating Pak-A-Sak locations. No purchase is required to become a Program Member.

The Pak Perks program terms and conditions set forth herein (“Terms and Conditions”) together with our Terms of Use and Privacy Policy govern your participation in and use of the Program. We, in our sole discretion, may restrict, suspend, amend, discontinue, extend, or otherwise alter these Terms and Conditions and/or the Program or any aspects of the Program at any time without prior notice. As we may update these Terms and Conditions or the Program from time to time without notice, we encourage you to review these Terms and Conditions periodically. By enrolling in, using, or continuing to use the Program, you accept and agree to be bound by these Terms and Conditions and our Terms of Use and Privacy Policy. We also reserve the right to modify or cancel any offer and/or error and/or correct typographical, pictorial, and other ad or pricing errors associated with the Program. Online platforms, offers, discounts and savings may differ from those in our physical stores. Additionally, each of the Program Rewards along with the website offers, birthday treat offer, and other perks are subject to these applicable offer terms and restrictions. All trademarks associated with the Program and these Terms & Conditions are the property of their respective owners and are used with permission. Void or subject to restrictions based upon applicable law.

CREATING AN ACCOUNT

To participate in the Pak Perks program and to become a Program Member, you must create an account. There is one way to create and access your account:

  • Through our mobile application: Download the official Pak Perks mobile application (the “Mobile App”) and follow the registration prompts. You will be required to provide certain personal information, including a valid mobile phone number. Your Pak Perks account will be linked to this mobile phone number.

By creating an account, you agree to provide accurate and complete information and to keep your account information updated. You are responsible for maintaining the security of your account credentials.

AGE RESTRICTION

The Pak Perks Mobile Application is not targeted towards, nor intended for use by anyone under the age of 18. A user must be at least age 18 to access and use the application.

MULTIPLE ACCOUNTS

Only one Pak Perks account is permitted per individual. If multiple accounts are linked to the same household or individual, Pak-A-Sak reserves the right to merge or terminate these accounts. The Program offers will be received, subject to the terms and conditions of the applicable offers. If you want to link or unlink your Rewards! accounts, please contact us through the Mobile App feedback feature or email customersupport@velocitylogicgroup.com. All points relating to purchases made by each Program Member will be credited to the Program Member’s account.

UNAUTHORIZED ACCOUNT USE/COMPROMISED ACCOUNTS/ACCOUNT SUSPENSION

You are responsible for all activity on your Pak Perks account. If you believe your account has been compromised or used without authorization, you must notify us immediately through the Mobile App feedback feature or email [customersupport@velocitylogicgroup.com]. Pak-A-Sak reserves the right to suspend or terminate any account that we suspect has been used in an unauthorized or fraudulent manner.

EARNING POINTS

Program Members will earn 3 points for every $1 spent and 2 points per gallon purchased (up to 40 gallons) on eligible purchases at participating Pak-A-Sak locations. Points earned will be automatically credited to your Pak Perks account after the completion of an eligible purchase. We reserve the right to offer bonus point promotions or special earning opportunities in the future.

POINT EXCLUSIONS

Points cannot be earned on the following:

  • Purchases within the Fountain Club, Coffee Club, Hunk Club, and Whole Pizza Club.
  • Beer, wine, and tobacco products (as required by applicable law).
  • Gift cards.
  • Stamps
  • Fountain Drink Coupon Books
  • Applicable taxes, fees, and other charges.
  • Other exclusions may apply, and Pak-A-Sak, Inc. reserves the right to update this list at any time without notice.

REDEEMING POINTS

Accumulated Pak Perks points can be redeemed for eligible items or discounts as specified within the Pak Perks Mobile App. The redemption options and point values required for each reward will be displayed in the Mobile App.

  • Redemption values may vary.
  • Pak-A-Sak, Inc. reserves the right to modify redemption values and available rewards at any time without notice.
  • There is no minimum point balance required to begin redeeming points, but specific rewards will require the point value indicated in the app.

POINTS EXPIRATION

All accumulated Pak Perks points will expire 90 days after the date the points were earned.

  • The first expiration date is June 1, 2025. Any points earned 90 days prior to June 1st, will be removed from the Program Member’s account.
  • Points will continue to expire on a rolling 90-day basis.
  • Program Members will be able to view their point balances in the Pak Perks Mobile App.

CLUBS

The Pak Perks program includes the following clubs that allow Program Members to earn free items upon making a qualifying number of purchases within a specific category:

  • Fountain Club: Buy 5 Fountain Drinks, Get 1 Free.
  • Coffee Club: Buy 5 Coffee Drinks, Get 1 Free.
  • Hunk Club: Buy 7 Hunks of Hunt Brothers Pizza, Get 1 Free.
  • Whole Pizza Club: Buy 7 Whole Hunt Brothers Pizzas, Get 1 Free.

Club Terms:

  • After purchasing the qualifying number of items within a specific club, the designated free item will be automatically added to your Pak Perks account.
  • Club rewards earned will be automatically applied to your next qualifying purchase within that specific club.
  • Purchases that qualify towards a club do not earn additional Pak Perks points.
  • Pak-A-Sak, Inc. reserves the right to modify, discontinue, or replace club rewards, qualifying purchase amounts, and the specific clubs offered at any time without notice.

OFFERS

Pak Perks Program Members may receive special promotions, discounts, and personalized offers (“Deals”).

Offer Terms:

  • Offers are available for a limited time only and are subject to the specific terms and conditions stated in the Offer.
  • Offers are subject to change or cancellation at any time without notice.
  • Some Offers may be restricted to specific products, specific Pak-A-Sak locations, or specific Program Members.
  • Age-restricted Offers (e.g., for tobacco or alcohol purchases, where legally permissible) may require Age Verification within the Profile section of the Mobile App or consent to view age-restricted content.
  • Offers cannot be combined with other discounts or offers unless explicitly stated in the Offer terms.

PAK PAY

Pak Pay is a feature within the Pak Perks Mobile App and/or via a physical Pak Pay card that allows Program Members to securely link a valid checking account as a payment method for convenient in-store checkout and to receive enhanced fuel discounts.

Pak Pay Terms:

  • Users must securely link a valid checking account through the Pak Perks Mobile App or register a physical Pak Pay card to utilize Pak Pay. Registration details for the physical card can be found within the Mobile App or at https://pakasak.net/pak-perks/.
  • By linking a checking account, you authorize Pak-A-Sak to initiate debit entries to your account for purchases made using Pak Pay.
  • Special Pak Pay promotions and savings may be offered to Program Members who utilize Pak Pay for their purchases. The terms and conditions of these promotions will be provided at the time of the offer.
  • Pak-A-Sak, Inc. is not responsible for any bank fees, overdraft charges, declined transactions, or other payment-related issues that may arise from the use of Pak Pay. You are responsible for ensuring that your linked account has sufficient funds for your Pak Pay transactions.
  • Program Members can link a valid checking account to Pak Pay through the secure payment section within their Profile in the Pak Perks Mobile App by following the on-screen instructions.

Pak Pay Transaction Limits:

    • Maximum Transaction Amount: $100.00
    • Maximum Transactions per Day: 5
    • Maximum Transactions per Week: 15
    • Maximum Daily Amount: $150.00
    • Maximum Weekly Amount: $500.00

PAK PAY FUEL DISCOUNTS (Payment using linked bank account via App or Pak Pay Card):

  • Members MUST pay using Pak Pay (either through the Pak Perks App or a registered Pak Pay Card) in order to automatically receive the following Pak Pay discounts:
    • 5¢ off per gallon every day.
    • 10¢ off per gallon every Tuesday.
  • When paying using Pak Pay through the Pak Perks app, you do NOT need to enter your phone number to apply Pak Perks related discounts or offers.
  • To apply Pak Perks fuel discounts when using the physical Pak Pay Card, you MUST enter your phone number at the PUMP.
  • Pak Pay fuel discounts are automatically taken off the price per gallon at the pump.

Important Note: Pak Pay fuel discounts and Pak Perks fuel discounts can be combined but are limited to a maximum of 40 gallons per transaction. Pak Pay Fuel discounts are only given when payment is made with a registered Pak Pay card or through the Pak Perks App.

PAK PERKS FUEL DISCOUNTS

  • Pak Perks Program Members can earn and redeem fuel reward with their Pak Perks points.
  • Members can select fuel rewards from the rewards catalog within the Pak Perks App. These rewards may include discounts such as 3¢, 5¢, or 10¢ off per gallon.
  • Fuel Rewards can be stacked, allowing members to add as many fuel discounts as they have points for.
  • Fuel Rewards are automatically taken off at the next fuel transaction once the rewards are selected and confirmed in the App.

ABUSE OF PROGRAM

Using multiple accounts to exceed limits on offers and promotions is not permitted. If we determine that a Program Member has abused any of the Program’s privileges, fails to comply with any of these Terms and Conditions, or makes any misrepresentations to us, we may, in our sole discretion, take such actions as we deem appropriate, including without limitation, suspending such Program Member’s privileges under the Program, revoking any or all of the points in such Program Member’s account, and/or revoking the Program Member’s participation in the Program, in each case, with or without advance notice to such Program Member.

PROGRAM COMMUNICATIONS

By registering for the Pak Perks program and providing your mobile phone number, you consent to receive communications from Pak-A-Sak regarding the Program, including but not limited to updates to these Terms and Conditions, Program changes, special offers, and other Program-related information. These communications may be sent via email, SMS, push notifications through the Mobile App, or other communication methods.

  • Mobile Alerts:

If you opt-in to receive Pak Perks mobile alerts, message frequency will vary based on applicable mobile promotions, alerts, and offers from Pak-A-Sak. Message and Data Rates may apply, depending on your wireless carrier plan. Pak-A-Sak will not charge you for subscribing to this program; however, you are responsible for any mobile message or data rates that may apply from your wireless carrier. Carriers are not liable for delayed or undelivered messages.

You may discontinue the receipt of future text messages at any time by replying STOP to any Pak Perks text message.

You can manage your communication preferences, including opting out of specific types of communications, within the Profile settings of the Mobile App.

CONTACT US

If you have any questions or concerns about these Terms and Conditions or the Pak Perks program, please contact us through the following methods:

  • Email: customersupport@velocitylogicgroup.com
  • Phone (for Pak Perks Related Questions): 800-678-7552
    Phone (for Pak Pay Related Questions): 877-403-2222
  • Mobile App Feedback: Utilize the feedback feature within the Pak Perks Mobile App.